Ordering Information:

After placing an order at German Grocery you will receive an order confirmation by e-mail.

This confirmation includes:

  • Order number
  • Item(s) ordered
  • Description
  • Quantities
  • Price of each item
  • Shipping address(es)
  • Billing address
  • Payment information

If you do not receive a confirmation by email within 2 hours you should check your spam folder. If there is no order confirmation contact our customer service to make sure all is well.

Often customers typed in a wrong email address or delivery address. However, in all cases of a mistake please feel free to get in touch with us. We will correct your personal data immediately.

The advantage of using a customer account:

  • Special offers and discounts for registered customers
  • Rewards for each purchase
  •  In your account you will find always the latest information about your order and a track button to track your parcel

To get in contact with us please use the contact form or send an e-mail to customer@german-grocery.co.uk

Our special offers are available only for a short period of time and only while stocks last. Since the quantities are limited, the delivery can take place only in quantities suitable for an average household.


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